“Do you take my insurance?”
Practice questions, answered
Parking, hours, insurance and directions answered the way your team would.
AI Receptionist
The call you would have missed, answered.
Nia picks up on the first ring, works out what the caller needs, and books it against your real schedule, at 9pm, on a Saturday, or while every line is already busy.
Answers 24/7 Books into your schedule Hands off to your team
Meet Nia
The newest member of your front desk never takes a lunch break.
Nia answers in your practice’s name, works out what the caller needs, and gets it done, whether that is a new booking, a reschedule, or a question about parking.
- Says she is an AI on every callThe greeting introduces Nia as the practice’s AI assistant and carries the recording notice.
- Books into your real scheduleOpenings come from live availability, so there is nothing to re-key later.
- Hands off with the story toldEmergencies, billing and anything outside her scope go to your team with a summary attached.
Nia is on 3 callsNo one hears a busy signal
Booked · Tue 10:40 AMConfirmation text sent
One night with Nia
The front desk goes home. Nia takes the night shift.
Scroll through a night at a sample practice. Every call is answered, every text gets a reply, and anything that needs a person is waiting for your team at 7:30 with the context attached.
Overnight so far
- Conversations
- 0
- Scheduled
- 0
- Follow-ups
- 0
- Voicemails
- 0
- 5:30 PM · Front desk signs offNia picks up the main line
5:41 PMCall · New patient NiaAsked about Invisalign
Consult booked · Thu 3:40 PM6:35 PMCall · Existing patient NiaChecking we take her PPO plan
Answered from your plan list7:48 PMText · Existing patient NiaCan't make tomorrow's cleaning
Moved to Fri 8:30 AM9:15 PMCall · Existing patient NiaQuestion about a statement
Callback task · Billing, 9:00 AM10:40 PMText · New patient NiaParking and directions
Map link and hours sent12:05 AMCall · Existing patient NiaChipped tooth, in pain
On-call dentist paged · 8:30 AM held2:30 AMText · New patient Nia“What time do you open?”
Hours sent · booking link shared5:50 AMCall · Parent NiaCheckups for two kids
Booked back to back · Sat 9:00 AM6:40 AMSummary · DenteCure Overnight summary ready
8 conversations · 3 scheduled · 2 follow-ups- 7:30 AM · Front desk back onNothing waiting in voicemail
7:50 AMTeam · Front desk 
MayaMaya confirms the 8:30 emergency visit
Patient on the way
DenteCure AI Receptionist: a front desk that picks up every call
Nia answers in your practice's name, books into your schedule and hands off to your team with the story already told.
Book a demo Nia is answering
1:00 PM
2:00 PM
3:00 PM
New patient examDr. Carter
4:00 PM
BookedBooks and reschedules
Appointments are booked, moved or canceled against live availability.
Languages
English
Español
Voicemail fallback
English and Spanish
Callers can talk to Nia in the language they are most comfortable in.
On callOn callOn callOn 3 calls
On 3 callsMany calls at once
Nobody hears a busy signal, even when three patients call in the same minute.
Transferred to
Front deskOn-call dentistBilling
Hands off with context
Emergencies and anything outside Nia's scope go to a person with a summary attached.
Says she is an AI
Every call opens by introducing Nia as the practice's AI assistant.
Emergencies reach a person
Urgent calls skip the queue and go straight to your team.
Overflow or after hours
Start with the calls that ring out, and add more when you are ready.
Every call logged
Transcript, summary and outcome saved for each conversation.
What changes
What Nia changes, for everyone on the call.
Patient
BeforeVoicemail
Calls after six reach a recording
With DenteCureAnswered
Nia picks up and books the visit
BeforeTeamNiaVoicemailAfter 6 pm, calls reach voicemail
10 hthen voicemail
Front desk
BeforeJuggling
Phones ring while patients wait at the desk
With DenteCureCovered
Overflow goes to Nia instead of voicemail
BeforeTuesday, 7pm to 8am
- 7:24 PMMissed · voicemail
- 9:02 PMMissed · no message
- 6:41 AMMissed · called a competitor
Practice owner
BeforeLost bookings
Callers who cannot get through book elsewhere
With DenteCureBooked
Overflow and after-hours calls become visits
Before
Calls answered on the first ring
62%the rest ring out
Evenings and lunch go to voicemail.
Evenings0%Weekends0%Overflow38%
Inside Nia
One call, part by part.
Every call runs through the same five parts. Scroll to follow one, or pick a part.
Part 1 of 5
Your phone line
Calls to your practice's number reach Nia first, on the first ring, at any hour. Patients dial the number they already know.
- Answers
- Every call, day and night
- For patients
- Nothing new to learn
How it worksLive in days, not
Live in days, not
an implementation project.
Point your number at Nia
Forward the main line, or only the calls that overflow, ring out, or land after hours. Nothing else about your setup changes.
Nia learns the practice
Hours, providers, appointment types, booking rules, insurances accepted, and the questions your front desk answers all day.
Every call is reviewable
Transcript, summary, detected intent, and the booking it produced land in the Activity workspace beside your human calls.
NiaThanks for calling Northstar Dental, this is Nia, the AI assistant. This call is recorded for quality and verification purposes. How can I help you today?
Patient
Hi, I need to move my cleaning on Thursday.
NiaHappy to help with that. Can I get the phone number on the account?
Questions
What practices ask first.
Will patients know they are talking to AI?
Yes. Nia introduces itself as the AI assistant on the first line of every call, and the same greeting carries the recording disclosure.
What happens when Nia cannot help?
It hands off. Clinical questions, emergencies, upset callers, and anything outside its scope transfer to your team or to the on-call path you configure, with the context already gathered.
Does it book against our real schedule?
Yes. Nia reads live availability and writes the appointment back, so there is no double-booking and no queue of requests for someone to key in later.
Can we use it only after hours?
That is the most common way practices start. Route only the calls that ring out, overflow, or arrive outside business hours, and leave daytime calls with your team.
Demo
Call your own line and hear it answer.
We will point a number at Nia, load your hours and appointment types, and let you call it yourself.
Book a demo- Answers overflow and after-hours calls
- Books into your real schedule
- Says she is an AI on every call
- Hands off to your team with context
