New patient leads
First-time callers who did not book are flagged for a follow-up.
AI flags the calls where a patient asked about care that was never scheduled.

AI reads every conversation for interest that was raised and never booked, and shows you the sentence that proves it.
Book a demoFirst-time callers who did not book are flagged for a follow-up.
“I've also been meaning to ask about whitening.”
Mentions of implants, aligners or whitening are picked out as they happen.
Each flag is labeled with the treatment and the provider it belongs to.
“How much would implants run me?” at 1:48. Asked about financing. Nothing scheduled.
You see the exact words and the time they were said, so you can judge the flag yourself.
A flag goes to an owner instead of sitting in a report nobody opens.
Every flag stays open until someone acts on it.
Implants, ortho, cosmetic and restorative kept apart.
See which treatments patients ask about most.
The coordinator hears about big cases the same day.
Treatment interest mentioned once, then lost
The moment is marked with the quote attached
Nobody knows who asked about treatment
Each flag reaches a person with context
Production walks out the door unrecorded
Unbooked interest reported by treatment type
Patient Hi, I am calling to confirm my cleaning next week.
Front desk You are all set for Tuesday at 10:40.
Patient Great. Also, my dentist mentioned the missing tooth… how much would implants run me? I have been putting it off.
Front desk I can have someone send you the details.
Patient Sure, maybe after the holidays.
Treatment interest raised on a call that did not end in a booking, an implant question, a whitening price, an aligner enquiry, a second opinion. The AI reads the conversation for those moments rather than relying on someone to remember and write them down.
It flags, it does not decide. Each flag links to the moment in the call where the interest was raised, so a person can read the line and judge it in a few seconds. Anything that looks wrong is dismissed with a click.
Whoever you assign. Most practices route them to a treatment coordinator or the manager, rather than back to the front desk, because following up on treatment interest is a different job from answering the phone.
It stays visible and ages. Opportunities are not a notification that disappears; they sit in a list with an owner and a date, and the ones going stale are the ones the report puts at the top.
Yes. Human calls and AI-answered calls are read the same way, which matters, because most missed treatment interest happens on perfectly normal calls with your own team.
Yes. If you do not place implants, you do not want implant flags. Categories can be turned off per location, so a specialist office and a general practice are not measured on the same list.
High-intent conversations stop ending without a next step.
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