Features Conversational AI

Every call, written down and searchable.

Speaker-labeled transcripts with summaries make a month of phone conversations something you can actually search.

Treatment coordinator reading a call summary on her tablet
AI Call Transcripts
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DenteCure AI Call Transcripts: every call, written down

Speaker-labeled transcripts and a two-line summary land on the patient record the moment a call ends.

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RescheduleInsurance
“Could I move my cleaning to Thursday?”Transcribing live…

Live transcription

Words appear as they are spoken, with dental and insurance terms spelled correctly.

Summary ready
Summary

Moved a cleaning to Thursday 9:00 and asked for the crown estimate by email.

Summary in two lines

What the call was about and what was promised, without reading the whole thing.

4 calls this month
Avery M.Jordan L.Priya S.

Search like an inbox

Find any phrase across a month of calls in a second.

PatientCould you email the estimate for the crown?

Front deskYes, it will be in your inbox today.

PatientPerfect, thank you.

Speaker labels

Always clear who said what, rather than one block of text.

Dana Flores(512) 555-0141
TranscriptSummaryNext step

On the patient record

The transcript and summary sit with the patient, ready before their next visit.

Export a transcript

Share the text of a call for a referral or a billing question.

Access by role

Only the people who should read a call can open it.

Every line timestamped

Tap a line to hear that moment of the call.

Dental vocabulary

Perio, crowns and benefit terms transcribed correctly.

What changes

What AI Call Transcripts changes, for everyone on the call.

Treatment coordinator
BeforeReplaying

Twelve-minute recordings to find one sentence

With DenteCureSearchable

Any phrase found across a month of calls

Before
07:42 / 12:04
Scrubbing 12 minutes of audio
AI Call Transcripts, part of DenteCure Conversational AI.Book a demo
Front desk
BeforeSticky notes

What the patient asked lives on a notepad

With DenteCureSummarised

Intent, outcome and next step on every call

Before
Call · 4:12Inbound · new patientNot written up
Reason
listen to it again
Insurance
ask the caller
Outcome
unknown
AI Call Transcripts, part of DenteCure Conversational AI.Book a demo
Office manager
BeforeHearsay

Disagreements settled by who remembers best

With DenteCureOn record

A speaker-labeled transcript on the patient

Before
Needs a listen9:12 · 6 min10:04 · 4 min11:38 · 9 min2:15 · 5 min
Read and done
AI Call Transcripts, part of DenteCure Conversational AI.Book a demo
How it works

Every call becomes a document you can search.

  1. Speaker-separated, so it is clear who said what rather than a single block of text.

Call transcriptAvery Moore · 4:51 · Austin Central

PatientHi, I have a cleaning booked for Tuesday. Could I move it?

Front deskOf course. Thursday at 9:00 is open.

PatientPerfect. Could you also email the estimate for the crown?

Front deskYes, I will send it over today.

PatientOne more thing, does my plan still cover the night guard?

Front deskLet me check the benefit and come back to you this afternoon.

Questions

Before you switch it on.

How accurate is the transcription?

Good enough to search and to settle what was said, and it improves with clear audio. Accents, crosstalk and a noisy front desk all affect it, so treat the transcript as a reliable record of the conversation rather than a legal word-for-word document, and keep the recording for anything that matters.

Does it label who said what?

Yes. Each turn is attributed to the caller or to the team member, which is what makes a transcript readable rather than a wall of text, and it is what lets the summary say who promised what.

Can we search across every call?

That is the main reason practices use it. Search a phrase, an insurance name, a treatment, a competitor, a complaint, and you get every call that contains it, with the moment highlighted, instead of scrubbing through recordings.

Where does the summary end up?

On the patient's record, beside the call, within moments of the call ending. It carries the reason for the call, what was agreed, and the next step, so the next person to speak to that patient does not have to reconstruct the story.

Are patients told the call is recorded?

Your greeting carries the disclosure, and DenteCure ships with wording you can edit to match your state's requirements. Recording law varies, so the practice decides the wording and we make it easy to apply the same greeting everywhere.

Can we delete a transcript?

Yes. Individual calls, transcripts and summaries can be deleted, and your retention period can be set so older material is removed automatically rather than by someone remembering to do it.

Demo

See AI Call Transcripts on your own phone lines.

Nobody replays a twelve-minute call to find one sentence.

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  • Speaker-separated transcript for each call
  • Short summary and next step at the top
  • Search across every conversation by word or phrase
  • Transcript stored beside the patient record
Team member with a headset reading a call transcript
30 minutes with a product specialist