Incoming · main line
Jordan Lee(512) 555-0127Austin Central
Existing patientCloud calling
Answer, transfer, hold and route calls from the browser, a desk phone or a headset.
Communication center
Every patient conversation, in one calm workspace.
Bring calls, texts, voicemail, fax, internal extensions, recordings, and follow-up into one browser-based command center.
Book a demo
DenteCureLive
Connected workflow
Patient communications
Next best actionA front desk that feels in control, even when the phones are not quiet.
Ready for review
Core capabilitiesPurpose-built depth.
Purpose-built depth.
Shared practice context.
A front desk that feels in control, even when the phones are not quiet.
Unified inbox
Texts, voicemail, fax and missed calls land in one thread per patient, with the context attached.
Smart routing
Phone trees, ring groups, business hours and location-aware routing, edited by the practice.
Transfer to
Maya B. · availableKenji S. · on a callDr. Chen · with a patient
Team presence
See who is free before you transfer, and reach teammates through internal extensions.
How it works
From the first ring to the right person.
The call arrives
Your phone tree greets the caller by location, hours, and language, and sends them to the right team.
Context appears
The caller is matched to their record, so whoever answers sees upcoming visits, balances, and past conversations.
Nobody waits
Overflow and after-hours calls go to Nia or a ring group, and a missed call gets a text back and a place in the recovery queue.
Follow-up is owned
Every call, text, and voicemail stays on the patient's timeline with its recording and transcript, and the next step has an owner.
Sample details for illustration. No patient data.
Nia AI receptionist
Let missed calls become booked care.
Nia supports overflow and after-hours conversations, works from current scheduling context, and hands off the complete history whenever a team member needs to step in.
- Overflow and after-hours coverage
- Booking, rescheduling, and FAQs
- Escalation with the conversation intact
DenteCure Voice
Modern patient access, across every location.
Route calls by team and location, understand call demand, and give staff one prioritized view of live conversations, voicemail, and missed-call recovery.
- Cloud voice and intelligent routing
- Location and reach-rate analytics
- AI transcripts and callback priority
Everything inside
What patient communications includes.
Bring calls, texts, voicemail, fax, internal extensions, recordings, and follow-up into one browser-based command center.
Phones
- Calling in the browser, on desk phones, or a headset
- Phone trees and ring groups per location
- Call queues with your own greetings and hold audio
- Call recording and searchable history
Messages
- Two-way texting from the practice number
- Shared voicemail with transcripts
- Digital fax in the same inbox
- Missed-call text-back
Team
- Presence and internal extensions
- Warm transfers and whisper coaching
- Holiday and after-hours schedules
- Nia AI receptionist for overflow
Designed to connect
This workflow never lives in isolation.
DenteCure carries useful context across the patient journey, so each action helps the next team move faster and with more confidence.
- Live transcription
- Role-aware routing
- Searchable history
- Role-aware team access
- 1Connected signalCloud calling
- 2Connected signalUnified inbox
- 3Connected signalSmart routing
ResultA front desk that feels in control, even when the phones are not quiet.
What changes
What patient communications changes, for everyone at the practice.
Front desk
BeforeJuggling
Four lines ring while a patient waits at the desk
With DenteCureIn control
Every call answered, routed or texted back
Before
0 s1 min1 h1 day
Lines busy, the call rings outCallback tomorrow
Booked elsewhere
Office manager
BeforeScattered
Texts, voicemail and fax live in three tools
With DenteCureOne inbox
Every conversation in one thread per patient
Before
0 s1 min1 h1 day
Messages spread across three toolsVoicemail at 2:40 pm
Voicemail full
Practice owner
BeforeInvisible
Nobody sees which calls never became visits
With DenteCureOn record
Every call and text tracked to an outcome
Before
0 s1 min1 h1 day
Missed demand nobody can seeNo record
Gave up
Questions
What practices ask first.
Can we keep the phone numbers patients already know?
Yes. We plan the move with you during onboarding, starting with call forwarding so no line ever goes dark while the switch happens.
Does it work with desk phones?
Yes. Your team can answer in the browser, on supported desk phones, or on a headset, and move between them during the day.
What happens to calls after hours?
Your after-hours rules decide. Nia can answer and book, calls can ring an on-call provider or answering service, and every message waits in the morning queue.
Are calls recorded?
Recording is configurable. Recordings and transcripts stay on the patient's timeline and follow your practice's access rules.
Bring this workflow into focus
Book a demo